Your reputation took years to build. One review shouldn't be allowed to undo it.
Veritas Shield removes false, misleading, and policy-violating reviews — permanently and legitimately. We work quietly in the background so you can get on with running your business.
500+
Reviews Removed
98%
Client Success Rate
48hrs
Average Start Time
100%
Legally Compliant
Platforms We Remove Reviews From
We remove the reviews that have no business being there.
A single one-star review from someone who never set foot in your business — a disgruntled ex-employee, a competitor, or someone who simply got the wrong company — can cost you more in lost revenue than you'd ever pay to have it removed.
We don't suppress reviews or bury them under positive ones. We remove them. Permanently. Through official platform channels, using documented evidence of genuine policy violations. It's the only approach that works long-term.
Platforms We Cover
98%
Removal Success Rate
Everything your reputation needs. Nothing it doesn't.
Six services. One purpose: protecting what you've spent years building.
Review Removal
We remove false, defamatory, and policy-violating reviews from Google, Trustpilot, Glassdoor, Facebook, Yelp, TripAdvisor, and more. No removal, no fee.
Reputation Monitoring
Round-the-clock monitoring across review platforms, news, social media, and forums. You're notified the moment your name appears — before a problem becomes a crisis.
Crisis Response
When something damaging surfaces, speed is everything. Our team moves within hours to contain the situation, manage the narrative, and protect your brand before it escalates.
Google Search Suppression
When removal isn't possible, we push damaging content off the first page of Google using authoritative, legitimate content. Out of sight, out of mind.
Executive Reputation Management
For founders, directors, and high-profile individuals. We manage your personal search results, news coverage, social presence, and Wikipedia — with complete discretion.
AI Visibility Management
When someone asks ChatGPT or Perplexity about your business, what do they hear? We ensure AI tools present your brand accurately and favourably — the most important new frontier in reputation.
No jargon. No hidden steps. No surprises.
Here is exactly how we work — from first contact to confirmed removal.
Free Assessment
Same Day
Tell us what you're dealing with. We review the content, assess the situation honestly, and tell you exactly what we can do — and what we can't. No jargon, no hard sell, no obligation.
We Get to Work
Within 48 Hours
Once you're ready to proceed, we start immediately. We build the case, prepare the documentation, and engage directly with the platform on your behalf. You don't have to do a thing.
Confirmed Removal
In Writing
When the review is gone, you receive written confirmation. If we don't succeed, you don't pay. It's that simple — and it's the only way we'd want to operate.
Real cases. Real results.
Every case below is anonymised to protect our clients. The situations, timelines, and outcomes are real.
Private Aesthetics Clinic
GoogleThe Situation
A clinic offering cosmetic treatments received a detailed one-star review from someone who had never been a patient. The review referenced a procedure the clinic doesn't offer and included a photograph taken outside the premises. It had been live for seven months and was visibly affecting new patient enquiries.
What We Did
We documented the factual inaccuracies, identified the policy violations, and submitted a structured dispute with supporting evidence directly to Google. We escalated through the appropriate channels when the initial response was inconclusive.
The Outcome
Review removed within 7 days. Rating recovered from 3.8 to 4.6 stars. The clinic reported a measurable increase in new patient bookings in the following month.
Regional Car Dealership
GoogleThe Situation
A family-run dealership found itself targeted by what appeared to be a coordinated attack — eleven one-star reviews posted within 48 hours, all with no written content. Their rating dropped from 4.5 to 3.9 overnight. The owner had tried flagging them individually with no result.
What We Did
We identified the pattern, documented the coordinated nature of the activity, and built a case demonstrating that the reviews violated Google's fake engagement policies. We submitted a consolidated dispute rather than individual flags, which changed the outcome.
The Outcome
Nine of eleven reviews removed within 9 days. Rating restored to 4.4 stars. The owner described the impact on weekend foot traffic as immediate and significant.
Independent Dental Practice
TrustpilotThe Situation
A long-established dental practice received a Trustpilot review containing a specific clinical allegation that was factually incorrect. The practice principal was named. The review had been live for four months and was appearing in Google search results. Trustpilot had rejected two removal requests submitted by the practice directly.
What We Did
We reviewed the previous rejection reasons, rebuilt the dispute with additional documentation, and escalated to Trustpilot's business integrity team with a formal written submission. We also engaged the practice's indemnity insurer to provide a supporting statement on the clinical claim.
The Outcome
Review removed in 8 days. The principal's name no longer appears alongside the allegation in search results. The practice has since engaged us on a monitoring retainer.
57% of consumers won't use a business rated below 4.0 stars.
Every tenth of a star matters. A single removed review can be the difference between a lost client and a new one.
In their own words
Business owners, directors, and professionals who trusted us with something that mattered.
Tried flagging it myself twice. Nothing. Eight months that review sat there. A colleague mentioned Veritas Shield — nine days later it was gone. Kept me in the loop throughout. I've sent two other people their way since.
Marcus T.
Restaurant Owner, London
The review was almost certainly from a competitor. The writing style, the timing — it was obvious to anyone who looked. But Google wouldn't act on my reports, and it had been sitting there for nearly a year affecting new patient enquiries. Veritas Shield assessed it within 24 hours, told me they were confident, and it was gone within a week. What I appreciated most was that they understood the specific pressures of working in healthcare.
Dr. Priya S.
Principal Dentist, Birmingham
Wrong company. The reviewer had a grievance with someone else and just got us confused. Should have been simple to resolve. Trustpilot disagreed. Veritas Shield knew exactly how to frame the dispute and it was removed in under nine days. Honest about the timeline from the start.
James R.
Property Developer, Manchester
Three people told me Glassdoor reviews are basically impossible to remove. They were wrong. A former employee had posted something factually incorrect — it was hurting our ability to hire — and Veritas Shield had it gone. They identified the violations, built the case, and that was that. They're on retainer for us now.
Sophie W.
Director, Recruitment Agency, Leeds
Fourteen one-star reviews in 48 hours. All with no text. Our rating dropped from 4.7 to 3.9 overnight and sales followed. Veritas Shield spotted the pattern, documented it, and had the majority removed within nine days. The ROI was enormous — we were losing revenue every single day.
Daniel O.
Founder, E-commerce Brand, Bristol
In the legal profession, a review with defamatory statements about a named partner isn't just a PR problem — it has professional consequences. I needed this handled carefully, quietly, and correctly. Veritas Shield were all three. The review was removed without escalation. I'd recommend them to any professional services firm.
Catherine M.
Managing Partner, Law Firm, Edinburgh
In hospitality your TripAdvisor rating is revenue. Simple as that. The review was from a guest we'd asked to leave — policy violation, but we couldn't get traction on our own. Veritas Shield handled it. Review gone. They also set up monitoring so I hear about anything new straight away.
Alistair B.
General Manager, Boutique Hotel, Bath
We'd been sitting on a negative Google review for six months, not sure it was worth doing anything about. A friend suggested Veritas Shield. The assessment came back the same day. They were upfront about what they could and couldn't do — which made me trust them more than if they'd promised the world. Gone in about a week.
Nadia H.
Partner, Accountancy Practice, London
One star, no text, clearly a competitor. I'd been ignoring it for months. Veritas Shield removed it in ten days. Ten days. I wish I'd done it sooner.
Tom K.
Owner, Independent Gym, Cardiff
We had a Glassdoor problem that was making hiring genuinely difficult. A former employee had posted something fabricated. HR tried for two months through official channels — nothing. Veritas Shield identified the violations and it was gone within a few weeks. The relief across the team was real. Handled with complete professionalism throughout.
Rachel F.
CEO, SaaS Company, London
Someone left a review about a job we never did. Wrong address, wrong company. Veritas Shield sorted it. Couldn't be happier.
Ben A.
Founder, Landscaping Business, Surrey
Our members expect discretion in everything we do. When a damaging review appeared from a former member with a grievance, I needed it handled quietly and without any public back-and-forth. Veritas Shield were exactly right for the job — assessed it quickly, managed the whole process, and the review was removed. I've since recommended them to two other members.
Imogen D.
Director, Private Members Club, London
We started Veritas Shield because good businesses were losing to bad reviews.
We'd watched too many businesses — honest ones, well-run ones — being held hostage by reviews they had no power to challenge. The platforms weren't helping. The legal routes were expensive and slow. And the businesses were just absorbing the damage.
We built Veritas Shield to change that. Our approach is straightforward: we only take on cases we believe we can win, we use only legitimate methods, and we tell you the truth about your situation before you spend a penny.
Our team brings together expertise in digital law, platform policy, content strategy, and crisis communications. It's a combination that gives our clients a genuine advantage — and it's why our success rate sits at 98%.
Questions we get asked a lot
Straight answers. No fluff.
No — and you should be wary of anyone who says they can. What we do is assess every case carefully before agreeing to take it on. We only proceed when we're confident there's a strong basis for removal. If we don't succeed, you don't pay. That's our commitment.
Most cases are resolved within 2 to 9 days. Straightforward Google cases are often done in 2 to 4 days. Trustpilot and Glassdoor can take a little longer depending on how quickly the platform responds, but the majority of cases are still resolved within that window. We'll give you a realistic timeline at the assessment stage and keep you updated throughout.
Completely. We work exclusively through official platform dispute channels, using documented evidence of genuine policy violations. No fake accounts, no bots, no manipulation of any kind. Every method we use is fully compliant with UK law, international law, and the terms of service of each platform. This is the only approach that produces results that stick.
Reviews that violate a platform's terms of service — which covers more ground than most people realise. Fake reviews, reviews from people who were never customers, reviews containing false statements of fact, reviews posted by competitors, reviews with personal attacks or inappropriate content. We'll tell you honestly at the assessment stage whether your case falls within what we can address.
Google, Trustpilot, Glassdoor, Facebook, Yelp, TripAdvisor, Indeed, Amazon, and others. If your issue is on a platform not listed here, get in touch — we'll advise you on the best course of action.
We tell you before you spend anything. In some cases we'll suggest our Google Search Suppression service as an alternative — pushing the content off the first page so it's no longer the first thing people find. We'll always give you an honest picture of your options rather than just taking your money.
Once removed through an official platform dispute, it's gone permanently. The reviewer is notified their review was removed for violating the platform's policies. In the rare event they attempt to post again, we can advise on appropriate next steps.
Yes. We work with executives, founders, and high-profile individuals who need their personal online presence managed with discretion — search results, news coverage, social media, Wikipedia. Personal cases are handled with the highest level of confidentiality.
Because no two cases are the same. The platform, the number of reviews, the complexity of the dispute — all of these affect the scope of work. We'd rather give you a clear, honest quote after understanding your situation than publish a number that doesn't reflect reality. The assessment is free.
Fill in the form on this page. We'll review what you've sent, come back to you within 24 hours, and give you a straight assessment of what we can do. No cost, no obligation, no sales call unless you want one.
Start with a free, confidential assessment.
Tell us what you're dealing with. We'll look at it, give you an honest evaluation, and let you know exactly what we can do. No cost. No obligation. No pressure.
Request Your Free Assessment
We respond within 24 hours. All information is confidential.
Your assessment is free. Your reputation is not.
We take on a limited number of new clients each month to ensure every case gets the attention it deserves.
Assessments are always free, confidential, and carry no obligation.
Free, confidential assessment
We respond within 24 hours